Start the Conversation.
Tell us what you are building. We will tell you whether we are the right fit — and if we are, we will have a scoping proposal in your inbox within 48 hours.
What Happens Next
We read your brief
Within 48 business hours of your submission.
We assess the fit
If your project is a good match, we reach out to schedule a 20-minute discovery call.
Scoping proposal
Within 48 hours of the discovery call, you receive a draft SOW with estimated AHT and recommended approach.
Pilot agreement
If the proposal works, we execute the NDA and move to pilot scoping.
48 Business Hour Response
We review every enquiry personally. If your project is a fit, you will hear from us within 48 business hours. If it is not, we will tell you that too.
Entry Points
Three Ways to Start.
Request a Pilot
The fastest path to a production engagement. A fixed-scope, flat-rate pilot that proves the pipeline in your dashboard. Fee credited to first invoice.
Book a Discovery Call
A 20-minute video or async call to discuss your project, assess fit, and scope the engagement. No commitment required.
Send a Project Brief
Skip the call. Send us your annotation task description, data type, volume estimate, and timeline. We will respond with a scoping proposal within 48 hours.
Our Commitment
What You Can Expect From Us.
48-Hour Response
Every enquiry reviewed personally and responded to within 48 business hours. No auto-replies. No ticket systems.
Honest Assessment
If your project is not a good fit for Aeterna Data, we will tell you clearly — and where possible suggest an alternative direction.
Scoping Within 48hrs
After a discovery call, a draft Statement of Work with estimated AHT and recommended approach within 48 hours.
NDA Before Details
If your enquiry involves sensitive project details, we execute the NDA before any project-specific information is shared.
Helpful to Know
Before You Get In Touch.
A few things worth knowing before you submit your enquiry — to help us respond as usefully as possible.
We are B2B only.
Aeterna Data works exclusively with business clients. We do not provide annotation services to individuals or consumer projects.
Contracts are non-negotiable.
Our MSA, NDA, and DPA are standard. We do not begin work without the full contract stack executed. If your procurement process cannot accommodate this, we are likely not a fit.
We do not compete on price alone.
If your primary criteria is the lowest available rate, we are probably not the right partner. If quality, IAA measurement, legal accountability, and data sovereignty matter to your team, we would love to hear from you.
We respond in English.
All client communication is conducted in English. Project briefs, scoping proposals, and contracts are all in English.